Practice Redesign Course

Practice Redesign Pre-Course

Invigorate Your Practice: Performance Improvement for Practice Redesign

Wednesday, April 11, 2018
8:00 AM - 5:30 PM


Organized by the Quality and Patient Safety Subcommittee of SGIM Clinical Practice Committee

Nathan Spell, MD, Associate Dean, Education and Professional Development, Emory University School of Medicine

Richard Gitomer, MD, MBA, FACP, Director, Brigham and Women’s Primary Care Center of Excellence

Brent Petty, MD, Chair, Clinical Quality Improvement, P&T, Johns Hopkins University School of Medicine

Lisa M. Vinci, MD, MS, Medical Director, Primary Care Group, University of Chicago


Technology like electronic records and population health management tools like disease registries, high risk case finding using big data analytics, and electronically enabled non-visit encounters have enhanced the capabilities of primary care practices. But, the incorporation of these technologies into a standard primary care practice creates additional work demands on the care team that are often not offset by efficiency gains, and these stressors are major contributors to burnout. Thoughtful integration of these new capabilities into practice work flows is essential for sustainability. Following a review of the impact of these technologies on ambulatory practice, participants will use a case-based format coupling brief didactics with group exercises to learn process improvement tools and techniques that can assist practices in incorporating these essential enabling technologies while maintaining a sustainable care model.

Implementing new technologies into practice brings new challenges. Empowered by skills taught in this course, participants will implement technology with the necessary iterative QI needed to ensure optimal effectiveness and reduce burnout.

  • Describe ambulatory practice contributors to physician burnout and patient care compromise.
  • Analyze one's practice to identify and prioritize opportunities for redesign.
  • Apply process improvement techniques to practice redesign efforts.


  • Those who want to advance their process improvement skills, whether they are currently beginning or intermediate.
  • Those who want to see how to apply process improvement to a large project.
  • Those who are interested in practice redesign. Teams are encouraged to take the course together.

Registration Fees

SGIM Full Members: $200.00

Trainees (members and non-members): $150.00

Non-member physicians: $250.00